- step: 0
  name: welcome
  content: |-
    {IMG 65275 380}
    ===
    🖤 *Black Friday at {SITE}*
    ===
    {RAND The best prices of the year are here 🔥 || It's time to treat yourself 🛒 || Black Friday is packed with deals this year 💸 }
    ===
    Deals run from *November 27–30* or while supplies last ⏳
  options:
    - option: 0
      type: goto
      text: 🔥 Show me the deals
      value: 1
- step: 1
  name: menu
  content: '{RAND Where should we start? 👇 || What would you like to do? 👇 || Choose an option 👇 }'
  options:
    - option: 0
      type: goto
      text: 🔥 Shop deals
      value: 2
    - option: 1
      type: goto
      text: 🎁 Help me choose
      value: 5
    - option: 2
      type: goto
      text: 💸 Get an extra discount
      value: 10
    - option: 3
      type: goto
      text: 📦 Shipping and returns
      value: 14
    - option: 4
      type: goto
      text: 💬 Talk to someone
      value: 20
- step: 2
  name: offer_cat
  content: What are you shopping for? We'll send you our top deals on WhatsApp 👇
  input: select
  options:
    - option: 0
      type: goto
      text: 👕 Clothing
      value: 3
      input: Clothing
    - option: 1
      type: goto
      text: 💻 Electronics
      value: 3
      input: Electronics
    - option: 2
      type: goto
      text: 🏠 Home
      value: 3
      input: Home
    - option: 3
      type: goto
      text: 💄 Beauty
      value: 3
      input: Beauty
    - option: 4
      type: goto
      text: 🔥 All categories
      value: 3
      input: All categories
- step: 3
  name: offer_name
  content: |-
    Great choice! What's your name?
    >>>
    e.g., Emily
  input: text
  options:
    - option: 0
      type: goto
      text: ''
      value: 4
- step: 4
  name: offer_contact
  content: |-
    Perfect, {{offer_name}} 🙌
    ===
    Tap the button and we'll send you the *{{offer_cat}}* deals on WhatsApp before they sell out ⏳
  options:
    - option: 0
      type: contact
      text: |-
        Hi {SITE}, I'm {{offer_name}}.
        ---
        I'm interested in Black Friday deals in: *{{offer_cat}}*
        ---
        Could you send me the best ones?
      value: ''
- step: 5
  name: quiz_for
  content: |-
    Let's make it easy: answer 3 quick questions, and a team member will recommend the right fit for you 🎯
    ===
    Who are you shopping for?
  input: select
  options:
    - option: 0
      type: goto
      text: 🙋 Myself
      value: 6
      input: Myself
    - option: 1
      type: goto
      text: 💝 It's a gift
      value: 6
      input: It's a gift
    - option: 2
      type: goto
      text: 🏠 My home
      value: 6
      input: My home
- step: 6
  name: quiz_budget
  content: What's your budget? 💰
  input: select
  options:
    - option: 0
      type: goto
      text: 💚 Under $50
      value: 7
      input: Under $50
    - option: 1
      type: goto
      text: 💛 $50–$150
      value: 7
      input: $50–$150
    - option: 2
      type: goto
      text: 🧡 Over $150
      value: 7
      input: Over $150
- step: 7
  name: quiz_cat
  content: And finally, what kind of product are you looking for? 👇
  input: select
  options:
    - option: 0
      type: goto
      text: 👕 Clothing
      value: 8
      input: Clothing
    - option: 1
      type: goto
      text: 💻 Electronics
      value: 8
      input: Electronics
    - option: 2
      type: goto
      text: 🏠 Home
      value: 8
      input: Home
    - option: 3
      type: goto
      text: 💄 Beauty
      value: 8
      input: Beauty
- step: 8
  name: quiz_name
  content: |-
    Got it! What's your name so our team knows who they're chatting with?
    >>>
    e.g., Emily
  input: text
  options:
    - option: 0
      type: goto
      text: ''
      value: 9
- step: 9
  name: quiz_contact
  content: |-
    📋 *Your shopping preferences*
    ---
    👤 {{quiz_name}}
    🎯 {{quiz_for}}
    💰 {{quiz_budget}}
    🛍 {{quiz_cat}}
    ===
    Tap the button and we'll send you a personalized selection on WhatsApp 🎁
  options:
    - option: 0
      type: contact
      text: |-
        Hi {SITE}, I'm {{quiz_name}}.
        ---
        I'm shopping for Black Friday deals:
        Who it's for: *{{quiz_for}}*
        Budget: *{{quiz_budget}}*
        Category: *{{quiz_cat}}*
        ---
        What would you recommend?
      value: ''
- step: 10
  name: coupon_intro
  content: |-
    On top of our sale prices, we have an *extra discount* for anyone who messages us now 🤫
    ===
    Share a couple of details and I'll save it for you.
  options:
    - option: 0
      type: goto
      text: 🙌 I want it
      value: 11
    - option: 1
      type: goto
      text: 🔙 Menu
      value: 1
- step: 11
  name: coupon_name
  content: |-
    What's your name?
    >>>
    e.g., Emily
  input: text
  options:
    - option: 0
      type: goto
      text: ''
      value: 12
- step: 12
  name: coupon_email
  content: |-
    Nice to meet you, {{coupon_name}} 😊 What's your email address?
    >>>
    e.g., emily@example.com
  input: email
  options:
    - option: 0
      type: goto
      text: ''
      value: 13
- step: 13
  name: coupon_contact
  content: |-
    🎉 Here you go, {{coupon_name}}!
    >>>
    {IMG 65270 380}
    ===
    Your code: *BF26-EXTRA10*
    ---
    Take an extra 10% off Black Friday prices
    >>>
    Valid through November 30, 2026.
    ===
    Tap the button to activate it on WhatsApp, and we'll help you with your order 👇
  options:
    - option: 0
      type: contact
      text: |-
        Hi {SITE}, I'm {{coupon_name}}.
        ---
        Email: {{coupon_email}}
        Code: *BF26-EXTRA10*
        ---
        I'd like to activate my extra Black Friday discount.
      value: ''
- step: 14
  name: faq_topic
  content: What would you like to know? 👇
  input: select
  options:
    - option: 0
      type: goto
      text: 🚚 Shipping times
      value: 15
      input: shipping times
    - option: 1
      type: goto
      text: 🔄 Exchanges and returns
      value: 16
      input: exchanges and returns
    - option: 2
      type: goto
      text: 💳 Payment methods
      value: 17
      input: payment methods
    - option: 3
      type: goto
      text: Menu
      value: 1
      input: another question
- step: 15
  name: faq_shipping
  content: |-
    We're handling a lot of orders right now, so delivery may take a little longer:
    ---
    🚚 Standard shipping: 3–5 business days
    ⚡ Expedited shipping: 1–2 business days
    ===
    🎄 Orders placed before *December 15* will arrive by Christmas Eve.
  options:
    - option: 0
      type: goto
      text: 💬 I have another question
      value: 18
    - option: 1
      type: goto
      text: 🔙 View other topics
      value: 14
- step: 16
  name: faq_returns
  content: |-
    Holiday returns, made easy: return your Black Friday purchases through *January 15, 2027* 🎁
    ===
    Shop for gifts with peace of mind. Refunds go back to your original payment method.
  options:
    - option: 0
      type: goto
      text: 💬 I have another question
      value: 18
    - option: 1
      type: goto
      text: 🔙 View other topics
      value: 14
- step: 17
  name: faq_payment
  content: |-
    Choose your preferred payment method at checkout:
    ---
    💳 Credit or debit card
    📱 Apple Pay
    🌐 PayPal
    ===
    On orders over $100, you can split your purchase into *4 interest-free payments* 🙌
  options:
    - option: 0
      type: goto
      text: 💬 I have another question
      value: 18
    - option: 1
      type: goto
      text: 🔙 View other topics
      value: 14
- step: 18
  name: faq_name
  content: |-
    We'll connect you with our team. What's your name?
    >>>
    e.g., Emily
  input: text
  options:
    - option: 0
      type: goto
      text: ''
      value: 19
- step: 19
  name: faq_contact
  content: |-
    Thanks, {{faq_name}} 😊
    ===
    Tap the button and send us your question on WhatsApp. We'll get back to you as soon as possible 💪
  options:
    - option: 0
      type: contact
      text: |-
        Hi {SITE}, I'm {{faq_name}}.
        ---
        I have a question about *{{faq_topic}}* during Black Friday:
      value: ''
- step: 20
  name: human_name
  content: |-
    It's a busy time, but we'll help you as soon as possible 💪
    ===
    What's your name?
    >>>
    e.g., Emily
  input: text
  options:
    - option: 0
      type: goto
      text: ''
      value: 21
- step: 21
  name: human_query
  content: |-
    Thanks, {{human_name}}. How can we help you?
    >>>
    e.g., Do you have the black coat in a size M?
  input: text
  options:
    - option: 0
      type: goto
      text: ''
      value: 22
- step: 22
  name: human_contact
  content: Tap the button and let's continue the conversation on WhatsApp 👇
  options:
    - option: 0
      type: contact
      text: |-
        Hi {SITE}, I'm {{human_name}}.
        ---
        Black Friday question:
        {{human_query}}
      value: ''
